Packing, Shipping & Insurance
Free Express UPS / Fedex / ParcelForce / EMS Shipping & Insurance
Buy & pay for over £1000 in items, and we will
include express shipping at no extra cost!
Estimated shipping times;
Three working days (EMS / UPS)
Four working days (UPS / USPS)
Five working days (UPS / Parcel Post)
Please note: the free shipping offer can not be combined with any
other offer or discount and express shipping is subject to availability
through our wholesale account.
Our Standard Registered Shipping Costs:
Our typical inclusive (incl. good packaging / boxes) shipping costs
by EMS / standard parcel post are;
UK: £15 (24 hour)
Europe / EU: £25 (UPS / EMS / DHL - Normally 3 to 5 days delivery)
USA / Canada: £25 (under 2Kg) to £51 (4kg)
Australia / New Zealand standard 7 to 10 working days: £25
(under 2Kg) to £75 (4kg)
Customers within the UK / EU
There are no Customs procedures, no Customs charges / duty,
no shipping issues.
Customers outside the EU, please note that UPS
often renders brokerage import charges on items above $1000 (they
may ask you to pay for importation clearance). This is nothing we
can control, affect or even pre-pay. The alternative is to go with
parcel postal services, who are very good.
Please be aware of import brokerage fees if you chose UPS; Canada
- Elsewhere outside the EU, please go to www.ups.com
and search for "Customs Brokerage Services"
PO Boxes: Yes, we can deliver to PO Boxes using
parcel postal services.
Loss insurance is 2% of the purchase price.
Loss and damage insurance (where the package is lost and / or the
item is damaged) is 4%.
Please note: The insured value must equal the declared / Customs
What's the Risk (Is it worth insuring)?
Negligible risk in our opinion. We do not insure swords we buy
in transit to ourselves and have never lost out. We have only ever
experienced a problem sending anything once, when we begrudgingly
send a package to Russia at the insistence of the buyer, who we
warned repeatedly about the poor reputation of the Russian parcel
services. We wish we had refused, as we felt we should do at the
time, because then we could say that we have never had a single
problem sending a parcel. OK, we have had two occasions where parcels
initially went walkabout to the wrong country and the boxes got
a bit worn as a result, but this only meant delay in delivery, nothing
more. We think insurance is a poor deal, but it is the buyer's choice
and risk. If you are paying by PayPal, you may be required to specifically
refuse insurance if you do not want it.
Customs / Law
Not appolicable to UK customers. Shipping our swords to customers
both inside and outside the European Union is 100% legal (for us
to do) BUT please read our Customs
Information page first (if you are outside the EU) and make
sure it is legal for you before agreeing to buy, as import / receipt
is your responsibility and liability. Please read the section below
"Is it legal to import?". If you are in the EU, it does
not matter so much as it is "Movement of Goods", the same
as when you send something within the same country, not Import /
Export. So there are no Customs procedures / concerns as such within
the EU. But ultimately, no matter where you live, it is your responsibility
and liability to check to make sure receiving the items is permitted.
We only accept liability for clearing Customs in the country the
sword is sent from.
We generally use double skinned cardboard boxes (except for the
smallest items / sizes). We protect the swords inside the boxes
with bubble wrap and other packaging materials as we would if we
were sending the sword to ourselves; we often pack swords that do
not have metal scabbards in hardboard tubes first and then pack
that into a box.
We are also able to have a carpenter make a solid sword carry case
(any sword size) out of chipboard for £100, but we do not
believe this is necessary.
We ship the vast majority of our swords from the UK, but a very
small number from Spain / Portugal; we will advise you if a sword
is NOT in the UK. If we ship from the Iberian Peninsula, we normally
use the Portuguese Postal EMS Express Registered Service, which
has proven excellent and very quick. If we ship from the UK, we
use ParcelForce or UPS.
We do not ship to Africa, China (including Hong Kong), Korea, Taiwan,
Japan, South East Asia (Malaysia and Singapore OK), the Indian sub-continent,
Israel, the Middle East, South America (including Mexico), Pacific
Islands (Hawaii OK), Russia or Russian Federation countries or former
Soviet block countries that are not in the EU, or way off places
we have never heard of / shipped to before except via UPS.
We provide tracking details immediately after despatch.
Is it legal to import?
Postal Union Restrictions By Country - Click the link for Prohibited
Articles - Arms are covered by Chapter 93 under each country. You
will see all arms have been prohibited for carriage by the Spanish
Postal Authority, so we need to make special arrangements of carriage;
please contact us for details if you want delivery within Spain.
Some countries may require permits for certain edged weapons. For
example, in Australia (where everything is apparently upside down),
you do not require an import permit for a sword yet amazingly you
do require one for a bayonet. Also be aware of CITES prohibition
of certain goods (ivory, tortoiseshell, etc.). Any items with ivory
(grips) or tortoiseshell (scabbards / grips) items we sell are all
antiques, but you may still have to arrange an import permit, especially
if you are outside the EU.
If you are inside the EU (yes, that does include the UK), it is
"movement", not import / export of goods. Movement of
Goods means that items can be sent from one EU member state / country
to another without regular Customs declaration or inspection. So,
if you are in the EU, unless your police department require you
to have a license to own an antique / collectible edged weapon as
we sell, you do not have to worry; we can send you anything listed
on my site without any concerns.
Damage & Loss in Transit
It is especially important, if you have opted / paid for insurance,
to either refuse any seriously damaged parcel, or make the delivery
agent aware (make a note of it where you sign) and to take photos
before and during opening the package. We have been very lucky in
only having a small number of people report that the box / packaging
was damaged, and luckier still that no-one has yet to provide any
evidence to us of damaged goods inside (swords and other edged weapons
are normally pretty robust of course). If you sign for a parcel
and then claim the package / item inside was damaged in transit
after the event, any claim you have will be null and void.
In order to claim on any insurance provided regarding damage, you
must advise us by email immediately upon receipt / attempted delivery,
and you must provide photos as above.
If an item goes missing in transit, you need to advise us as soon
as possible (you are responsible for keeping an eye on tracking).
Standard delivery caveats apply; that is to say, if the parcel is
being sent by postal services and they will only declare an item
missing after XX days, we can only start the insurance claim process
after XX days.