Antique Swords EU Display Cases
 

 

 

 

Sword sales, contact us, terms & conditions, etc.

If you get a browser alert on this sword sales contact us page, it is because we use JavaScript on this page. Please enable Javascript if it is not already, otherwise you will not see all the information.

Please ensure you read this page in full as it contains your cancellation rights if and when you place an order. No matter where you are in the world, we make buying hassle free (also see: packing / shipping).

The best way to contact us (and the method we prefer) to enquire about buying a sword or other edged weapon shown on this site (or if you want to contact us regarding offering us a sword), is to do so by email. If you have JavaScript enabled, you will see and be able to click the link below;

If you have JavaScript disabled, you will have to type out the email address manually. Here is a photograph of that email address (you can not click it, you have to type it out yourself);

Or Click Here For Our Enquiry / Inquiry Page

Please make sure you read our Packing & Shipping page regarding shipping costs, optional insurance, Customs, etc. Also it tells you which countries we do not ship to, and which countries we only ship to on the basis the buyer accepts all risk knowing there may be delays / other issues. Shipments within the EU / UK, to Australia, New Zealand, the USA and Canada are no problem.

Selling a sword? Please click here to go to our Buying page.

Valuation / ID enquiries: Please visit the sword identifications & valuations page.

Please note: We do not sell sword parts such as scabbards or provide sword refurbishment services (We recommend Crisp & Sons in England), sorry.

Pricing
We list our items for sale in GBP (£ / British Pounds Sterling) because we buy 98% of our swords in the UK in GBP, so we need to proce in GBP to insure against currency fluctuations. However, we are able to convert these prices of course to € Euros and $ Dollars according to your preferences.

Payment Methods
We accept bank transfers / bank deposits, PayPal and Western Union only.

Paying by UK to UK Direct Bank Payments (CHAPS) / IBAN (EU to EU bank transfers)
There are no surcharges for IBAN / UK bank transfer payments
. Payments by customers in the UK / Eurozone can be made in Euros or GBP. Not only do we avoid charges with this payment method, but so should / do you the customer.

Paying by PayPal
a) Due to PayPal's high charges, we need to pass these on. We therefore apply a surcharge of 5%.
b) Due to PayPal's seller protection rules, We normally will only ship to the account holder's address on file with PayPal unless the buyer is a repeat customer.
PayPal is useful if you are outside the EU, as i) PayPal charge you in your local currency, and ii) paying by International bank transfer offten attracts higher charges.

Paying by International bank transfer from outside the EU
Payments are to be sent "all charges paid". However, due to the fact "all charges paid" does not cover the charges we incur at our receiving bank, we have a surcharge of £6 / €7 / $9 for this payment method. Payments can be made in GBP, USD, AUD or Euros; AUD only once the exchange rate has been agreed by us; payments in Euros to use the true GBP to EUR market currency exchange rate ; payments in USD to use the true GBP to USD market currency exchange rate.

Western Union
There are no surcharges for Western Union payments. We will probably require Western Union payments in Euros however, so first the exchange rate has to be agreed.

Lay Away
We are happy to provide a lay-away service; 30% deposit (minimum), balance payable within three months please. Please note: If you do not pay the balance before time, we have the right to cancel the layaway and retain any monies paid. Please note: Once you have paid the deposit, it is not possible to switch the layaway to another item.

Sword Location / Shipping Days
The swords we offer are in the UK or sometimes from Spain; we will inform you if an item is not currently in the UK and offer to have it returned to the UK before shipping to you if you prefer! We generally ship the following working day after payment receipt, but please be patient with us if we require an extra day, and please allow for public holidays.

Shipping Times
UK: Next Day
Europe Zone 1: Express is normally 3 working days, economy is normally 7 working days.
Europe Zone 2: Express is normally 5 working days, economy is normally 9 working days.
USA / Canada: UPS is normally 7 working days, regular is normally 9 to 12 working days, economy is normally 14 to 21 working days.
Aussie / NZ: Normally 7 to 10 working days.

All services are registered delivery.
Europe Zone 1 is (Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Holland, Hungary, Ireland, Italy, Lithuania, Luxembourg, Norway, Slovenia, Slovakia, Spain, Switzerland, Sweden).
Europe Zone 2 is generally anything not inside Zone 1 excluding the Ukraine and Eastern European countries in the Russian Federation (please note: we do not ship to Russian Federation / Eastern European countries that are not in the EU).

UPS delivery times; please inquire / enquire.

Please see our packing and shipping page for full details

Discounts
We are sometimes asked for a discount. Generally we do not discount for new customers, though you are welcome to ask (just expect us to say "No" though and be pleasantly surprised if we say "Yes"). We do however offer a discount for repeat customers. Repeat customers receive a 10% discount on additional items up to the value of previous non-discounted orders; this means if you buy / have only bought a bayonet from us for £100 and then ask for a discount on a £1000 sword, we will only be able to offer 10% of £100. We also offer a 10% discount to serving officers of any NATO country, and also to those serving in the Australian or New Zealand armed forces.

Quoted Prices
Prices quoted on this web site or sent by us by email shall remain valid for 24 hours only. Requests for purchases after said 24 hours shall be subject to revision. Prices quoted on this web site / by email may be withdrawn at any time without notice if either a) the item has been sold to someone else, or b) if there was an error in that pricing. Prices include all applicable sales taxes.

Cancellation / return / refund
All customers have the right to cancel for a full refund prior to our taking the items ordered to the shipping agent. All Internet / email customers have the right to return an item within two weeks of receipt for a full refund if the item is not as described / depicted in the photographs. EU customers have additional rights to cancel for any reason within 7 working days of receipt of the item(s) under 97/7/EC (in such cases the customer is obliged to return the item / items to us at their own cost). Any insurance element paid in the shipping cost is NOT refundable if the item / items has / have already been shipped / sent. If you wish to return an item for refund, please contact us by email first and please note; we must advise a returns number and the returns address prior to any return being sent back. We will not refund any money until we have received the item(s) back and inspected it. We will video record the opening of the package of returned items and then the item itself in one video segment in case of any damage to the item(s). The buyer is responsible returning the item(s) to us in exactly the same condition as they received them. If there is any damage, the buyer is responsible for this and therefore we recommend any returns are sent insured. Dealers, please see below.

Trade / dealer sales: We do not normally get involved in trade / dealer sales, but where we do, these are clearly / obviously NOT covered by our guarantees (including authenticity guarantees) / any consumer legislation. That is, if we sell "trade" the item is as seen; the sale is final, no guarantees, no returns, no refunds.

Your Security / Terms & Conditions
We have sold many swords around the world; we have a customer feedback page here.

You can pay us by bank transfer to our bank account or by PayPal or by Western Union. Bank and PayPal accounts are not easily come by and do they do not tolerate unethical and / or poorly described transactions, so it would not pay us to act in any manner other than exemplary; Yes, we maintain our bank and PayPal accounts in good standing.

We guarantee all of the items for sale here are authentic and as described when you buy from us online, except where we include doubt ("I / we think", "I / we believe", etc.). If you buy an item online (including by email) which is not as described from us, we will refund the cost including return shipping as long as the item is in the same condition as it left us; the burden of proof regarding incorrectly described items is with the customer of course. We can only accept returns for refund if notified of an issue within 4 weeks of the date of receipt by you of an item; it may take longer to return the item to us, etc. but you must make a claim within 4 weeks of the delivery of the item to your specified delivery address. If you buy / pay for an item from us and then change your mind, we may take it back and refund if you are honest about the matter; we may require a restocking fee if we do accept an item back in such a scenario.

We try to include condition information in the item descriptions but you should ask specific questions and ask for specific images if in any doubt. Remember, most of the items on this site are antiques that have seen harsh use. We keep the full sized images of the photos on this site on PC's and are happy to provide these but not for re-use (if you want a photo of a sword for a web site or anything else, please be open and ask up front).

Our Address / Contact Details

Please do NOT call us asking how much we sold something for; we will not tell you unless you pay our valuation fee. If you want to know what we sold something for or have something you want to know the value of, please go to our valuations page.

PLEASE USE EMAIL TO CONTACT US , we are a web based company and we need to keep records of what is discussed. If you we speak to you on the phone, we will probably only ask you to put your enquiry / inquiry to us in writing by email. We only have phone numbers because we are legally obliged to have these. Again, please use email to contact us.

Please note (no parcels); neither of the below addresses can be used for parcels. If you need to send anything other than documents, please email us at [email protected]

Our office hours are Mondays to Fridays 08:30 to 17:00, and Saturdays 08:30 to 13:00.

Customs
The buyer is responsible for ensuring they are legally able to import / receive whatever they buy from us. A good reference for this is the Universal Postal Union Restrictions By Country page; simply look for the country you are resident in and check Section XIX / Chapter 93 which covers arms under that country. We do not take any responsibility for this; we only take responsibility for (guarantee) clearing outbound UK / EU customs. Some countries allow antique / collector's edged weapons but only with a import permit; it is the buyer's responsibility to check.

European Union: Shipments within the EU do not matter UNLESS the member state you are in classifies antiques weapons as literal weapons, not collector's items / antiques. The only EU state we are aware of with any issues in this respect is the Netherlands, but we will happily send items there as it is the buyer's responsibility to check. Sending goods within the EU is legally "Movement of Goods", not export / import. Many people in the UK think swords are banned there; antique and collector's swords (such as WW2 Japanese and German edged weapons) are not banned at all; only so called "Samurai" swords (cheap copies of Japanese Katanas) are banned. Of course, all countries prohibit people from carrying swords in public, but to keep at home the swords you see here are not a problem.

Outside the EU: Buyers have the responsibility of checking with their domestic Customs authority to determine if the item they are interested in is permitted / requires an import permit or not. None of our items require an export license because they fall under the financial thresholds set by EC Regulation 3911/92 which governs antiques and in particular which items can be considered restricted "cultural goods".

   
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